Dispatch Lead
Samantha Brooks ensures the right technician gets to the right job at the right time. As Dispatch Lead, she manages scheduling, route planning, and real-time service coordination.
Her organizational skills and quick decision-making keep daily operations running smoothly, even during high-demand periods. Samantha thrives in fast-paced environments and excels at problem-solving under pressure.
She plays a critical role in customer satisfaction by minimizing delays and maximizing efficiency.
| 2011 | Began career in dispatch and logistics |
| 2014 | Specialized in service-based scheduling |
| 2017 | Promoted to Senior Dispatcher |
| 2021 | Promoted to Senior Dispatcher |
| Present | Led dispatch optimization initiatives |
At Dragon Plumbing & Gas Ltd, we do things simply, good work, fair prices and a friendly service you can rely on.
From a leaking tap to a full installation, no job gets turned away and every one gets the same care and attention.
Weekend appointments available by prior arrangement only, please contact us during the week to book.
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